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Privacy policy

What we collect when you shop or write to us, why, and how to have it removed.

Orders

When you place an order we collect your name, mobile number, email address if you give one, and your delivery address. We use them to confirm, deliver and support your order and to honour the warranty.

Messages and inquiries

When you send us a message through the website we collect your name, mobile number, the email address if you give one, and what you write. We use it only to reply to you.

Newsletter

If you subscribe we keep your email address, the date, and a record of which consent wording was shown. We use your email to send occasional news when we have it. You can unsubscribe with the link in any email we send, or by messaging us.

Who sees it

Only our staff can see this information, and only to do their work. We do not sell it. When your order is delivered, we pass your delivery details to the courier.

How long we keep it

We keep order records as long as the law requires and other messages only as long as we need them. Newsletter details are kept until you unsubscribe.

Asking us to delete it

You can ask to see or delete what we hold about you at any time. Contact us using the details below and tell us the name or order number it relates to. We may keep what the law or an open warranty claim requires us to.

Contact us

For any question about your information, message us or visit a branch.

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